Trademarks are property of their respective owners. macOS 11.2, Feb 27, 2021 11:35 AM in response to Rosaliejam. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations btw, sorry for the late reply. Step 4: Now turn on Wi-Fi manually. ask a new question. You are welcome. Are you running any anti - virus programs? Thank you for reaching out in Apple Support Communities. Once removed, presto iMessage and FaceTime activated! Please support me on Patreon: https://www.patreon.com/roelvandepaarWith thanks \u0026 praise to God, and with thanks to the many people who have made this project possible! I had this problem for some time now (since i was using High Sierra) but at that time it wasnt a problem. Sorry Eric, but it didn't work because I have to be logged into my Apple ID when i add an another account. Apr 14, 2020 11:34 AM in response to manisha64, See: Fixing iCloud Unknown error occurred & Mac cant connect to iCloud because of a problem Errors https://osxdaily.com/2016/10/23/fix-icloud-unknown-error-cant-connect-problem-mac/, Apr 14, 2020 5:18 PM in response to manisha64, I am not signed into my Apple ID at this moment, Apr 14, 2020 5:20 PM in response to manisha64. Delete the file (s ) Repeat but this time type in iMessage into spotlight search. This issue can also be caused due to some minor glitch within the Messages settings on the iPhone. I got the same error on the newer account, idk what is going on, but i hope it can get fixed. Error Occurred During Activation for iMessage or FaceTime on Mac Have someone else attempt to sign in using their Apple ID. Apple disclaims any and all liability for the acts, How to fix Sidecar. Looks like no ones replied in a while. Messages - If you cant sign in to your iMessage account or FaceTime on your Mac. Looks like no ones replied in a while. How to Change the Date and Time for a Photo on iPhone, Check that your Apple ID account in both the Messages and FaceTime Apps is enabled, Connect to your fastest WiFi or via Ethernet and try again, Make sure there isnt an outage on Apples System Services, Verify your Macs Date & Time, ensuring your time zone is accurate to your current location, Update your macOS or Mac OS X to the latest version for your Mac, Check that your Apple ID is correct by logging into your Apple ID via a browser, Temporarily disable any third-party firewall or security software, Open iMessage or FaceTime from your Macs Application Foldernot the Dock or Launchpad, If you migrated a user account, delete your Apple IDs IDS AuthToken from Keychain Access, Remove your iMessage and FaceTime password keys in Keychain, Delete the push notification apsd file from your preference library, Call Apple Support and ask them to check if there is a block (also called a spamblock) on iMessages Servers with your Apple ID and your Mac, If your Apple ID information shows up, check the box for Enable this account If already checked, uncheck, wait 30 seconds and tick that box again, Check the box for Set date and time automatically., If the checkbox is already selected, deselect it, wait 30 seconds, and pick it again, If the checkbox is dimmed, click the lock icon and enter an administrator password, If you cannot sign in, try again and if necessary follow the on-screen instructions to reset your password or visit, Select your iMessage account and click Sign Out, if necessary, Try to sign in again with the same Apple ID you just used to sign in to your Apple ID account, Sign in again with that same Apple IDyou just used to sign in to your Apple ID account, Shut down your Mac, then turn it on and immediatelypress and hold these four keys together: Option, Command, P, and R, Release these keys after about 20-30 seconds. Step 3: Turn your iPhone to Airplane mode. This site contains user submitted content, comments and opinions and is for informational purposes Step 5: Then turn on iMessages. MacBook Air 13, Nov 30, 2020 12:38 PM in response to xionghailun, iMessage and FaceTime unknown error when logging in, User profile for user: Step 2: Turn off iMessages first. Close the Messages or FaceTime App on your Mac. I had Bitdefender (anti-virus) but i uninstalled it from my mac. You are welcome. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged. We can see you've been using If you can't turn on or sign in to iMessage or FaceTime, and are receiving an error message after upgrading to macOS Monterey. Apple disclaims any and all liability for the acts, any proposed solutions on the community forums. It was not coincident with an OS update or any other event I am aware of. It took the software engineers 3-4 days to fix the problem. You can also try signing in on another device/computer. 1-800-MY-APPLE, or, https://osxdaily.com/2016/10/23/fix-icloud-unknown-error-cant-connect-problem-mac/, Sales and Some people have solved this by going to System Preferences/Internet Accounts, selecting an iCloud account there, and signing in. omissions and conduct of any third parties in connection with or related to your use of the site. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. I'll try it right now, and i will let you know if it worked. My iPhone and iPad continue to work normally. Turn off and restart iMessage and FaceTime Go to Settings > Messages and turn off iMessage. If another admin account works, then how do i copy all my files and data from my current account to the newer account. Apr 14, 2020 11:35 AM in response to manisha64. https://support.apple.com/en-us/HT204063 Share Improve this answer Follow Open Task Manager and type Ctrl-Alt-Del and then go to the Processes tab, after which stop any running programs that may be conflicting by right-clicking and clicking on End Process. Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of If your serial number is missing, call Apple Support or make an appointment in an Apple Store to have your serial number placed back onto your Mac. All postings and use of the content on this site are subject to the. Step 1: Open the Settings page on your iPhone. Nov 30, 2020 12:12 PM in response to Eric Root. Is there any other ways to fix this problem, Thanks! Some people have solved this by going to System Preferences/Internet Accounts, selecting an iCloud account there, and signing in. I had this problem for months and none of the guides around here worked for me at all.. When I try to log in to my iMessage or Facetime on my MacBook Air it says an unknown error occurred. We'll be happy to help. While it is possible for one to drag the unwanted and non-existing emails to the Deleted Items folder (or folder of choice), one by one, it will be tiring if you want to move/delete a whole conversation/folder or multiple conversations. For macOS: Go to Activity Monitor, mark any processes you believe are suspicious and close them by clicking the "X" button on top left above them. Thank you Donv for going to https://osxdaily.com/2016/10/23/fix-icloud-unknown-error-cant-connect-problem-mac/, but it didn't work(any of the solutions). Go through the first section and see if you're able to send iMessages. I tried removing it from my computer and added it again, but nothing changed. Youll need proof of purchase and some form of identification to prove the Mac is yours and so they can look up the serial number of your Mac. Here's an article with the proper steps: Recommended settings for Wi-Fi routers and access points, User profile for user: Messages - If you can't sign in to your iMessage account or FaceTime on your Mac. provided; every potential issue may involve several factors not detailed in the conversations Using a VPN? Is there any other fix, thanks though! Have someone else attempt to sign in using their Apple ID. omissions and conduct of any third parties in connection with or related to your use of the site. It hasn't worked for everyone, so post back if you can't get logged in. Apr 15, 2020 2:31 PM in response to manisha64, Apr 15, 2020 2:46 PM in response to Eric Root. Thank you for answering. Please open the Photos app on your Mac and navigate to the menu bar by selecting, Photos > Preferences > select the "iCloud" tab > verify that, "iCloud Photos" has a check mark. bryanr14, call You need to repeat this for each iCloud account. Apr 15, 2020 6:58 AM in response to manisha64. Apples iMessage and FaceTime Servers check these to ensure your Macs location data matches the date and time information. All postings and use of the content on this site are subject to the. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of FaceTime: Choose FaceTime > Settings (or Preferences), then click Sign Out. Let's see if the steps included in this guide help: If you can't send or receive messages on your Mac. (The link doesnt always load). You need to repeat this for each iCloud account. Open Keychain Access app > Select "Login' from top left and "Passwords" at lower left and then look for IDS: Your Apple ID-Auth Token and iMessage application password like iMessage Signing key, iMessage-protection-Key, ids:message-protection-key and delete them one by one. View in context View all replies an unknown error occurred while signing into apple id Welcome to Apple Support Community Fix it today, iMessage Not Working iOS 12? Is there a way to duplicate an admin account? Apr 15, 2020 7:11 AM in response to manisha64. You'll also want to verify the recommended settings for your Wi-Fi routers and access points. So you cant use it in Messages or FaceTime, Deleting com.apple.iChat.plistfrom my user Library > Preferences worked for me, Try logging in with a different Apple ID in Messages oruse/create a different Mac User account, iMessages servers are standalone, so you could still log in to iCloud services but not iMessage. Did you use that ID to sign into the Support Community? Fix 4 - Disable the iMessage setting and Enable it. Fix this by phoning Apple Support and make sure to mention that its an issue with your Apple ID. Nov 30, 2020 11:43 AM in response to xionghailun. Trylogging into iTunes and then log into iMessage/FaceTime, Check that in System Preferences > Date and Time, its ticked on Set date and time automatically. No text or message notification alerts or sounds on iPhone?, How To Fix FaceTime or iMessage Waiting for Activation, Fix FaceTime Activation Errors Could Not Sign In, Try Again, network ports that iMessage and FaceTime use, How to Clear Your Cache on ProtonMail for iOS, How to Enable and Disable Wi-Fi Calling on iOS, What Is Apple Music Sing and How to Use It. Feigning forwarding . only. We understand an error message appears, when you attempt to sign in with your Apple ID account for the Messages app on your Mac. macOS 11.0. I am currently using my mac without my Apple ID. Refunds. You are responsible for your own actions. Unfortunately it is not working with other apple ID either but only on MY mac and I can log in with my apple ID on other devices both iphones and Macbooks except to my Macbook Air. Following are some quick steps to fix iMessages activation errors with Airplane mode on iPhone. Once the Mac has booted back up again, return to the iCloud preference panel, and login to the Apple ID as usual. Sign in again with the same Apple ID you used on the Apple ID account page. You are welcome. provided; every potential issue may involve several factors not detailed in the conversations Apple: \"An unknown error occurred\" when signing into iMessage account with Apple ID on macOSHelpful? When you went to System Preferences/Internet Accounts, did you select an existing iCloud account there? Logged out of iMessage and tried to log back in. In addition, the Photos app is not syncing to iCloud. donv_the_ghost, User profile for user: Also, Eric, how do i try to sign in to my account using ur technique, thanks! Get Support Work through the screens to get a chat option. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Reboot the Mac as usual. Still not activated after a day? ask a new question. To start the conversation again, simply Reset NVRAM or PRAM on your Mac + + P + R Shut down your Mac, then turn it on and immediately press and hold these four keys together: Option, Command, P, and R. You can release the keys after about 20 seconds, during which your Mac might appear to restart. Your Mac might appear to restart while pressing the keys, If your Mac typically plays astartup chime, release the keys after the second startup sound, For iMac Pros, release the keys after the Apple logo appears and disappears a second time, If you use a firmware password, you must firstturn off the firmware password to reset NVRAM, After resetting the NVRAM, update these setting to your personal preference, Close the Messages or FaceTime App on your Mac, Select Login from the top-left sidebar and Passwords from the lower-left sidebar, Look for an item that shows your unique AppleID with -AuthToken at the end, IDS-AuthTokens are your Macs iMessage encryption keys, removing these forces your Mac and Apple Servers to rebuild them, If you have more than one, delete only the one that contains the Apple ID youre having problems with, Open iMessage or FaceTime and try signing in again, Select Login from the top-left sidebar and All Items from the lower-left sidebar, Repeat but this time type in iMessage into spotlight search, Or manually remove by going your Hard Drive/Library/Preferences and drag the item, Enter Admin account password to remove this file. omissions and conduct of any third parties in connection with or related to your use of the site. Apple may provide or recommend responses as a possible solution based on the information A forum where Apple customers help each other with their products. Apple may provide or recommend responses as a possible solution based on the information Wi-Fi will be disconnecting automatically. Apr 15, 2020 10:46 AM in response to manisha64. A forum where Apple customers help each other with their products. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Apr 16, 2020 2:43 PM in response to Eric Root. I tried to login iMessage on my MacBookPro, it always shows "An unknown error occurred." in red, instead of saying any specific error. Message activation error. Please support me on Patreon: https://www.patreon.com/r. To help troubleshoot the error message that appears for iMessage, we recommend to follow the steps outlined in this helpful article: If you can't sign in to your iMessage account or FaceTime on your Mac In reference to the Photos app not syncing to iCloud, we recommend to verify that iCloud Photos is turned on. Refunds. Thanks! All postings and use of the content on this site are subject to the. Go to Applications> Utilities > Keychain Access. You will need to contact Apple for that problem also. I tried to log out from my Apple ID, iCloud on Mac to see if I can log in but still couldn't. Do you have an iphone? Select to "Sign Out". Restart your device: iPhone iPad iPod touch Turn iMessage and FaceTime back on. This site contains user submitted content, comments and opinions and is for informational purposes Go to Settings > FaceTime and turn off FaceTime. Returns 'unknown error'. Refunds, log out and log in again from iCloud (Apple ID), using external hard drive (still didn't work), logged in to iCloud online and remove device, updated software to the latest (it didn't work neither with Mojave, Catalina nor with the new Big Sur, I tried almost all the things I found on the internet. My iMac is running Catalina 10.15.4 and it is a 2017 21.5 inch. any proposed solutions on the community forums. Can you sign in anywhere using the ID? delete the files in the following folder /Users/<YOUR HOME FOLDER>/Library/Application Support/iCloud/Accounts Then reboot. | Content (except music \u0026 images) licensed under CC BY-SA https://meta.stackexchange.com/help/licensing | Music: https://www.bensound.com/licensing | Images: https://stocksnap.io/license \u0026 others | With thanks to user StephenBoesch (apple.stackexchange.com/users/55242), user shigi (apple.stackexchange.com/users/350762), user jaume (apple.stackexchange.com/users/32815), and the Stack Exchange Network (apple.stackexchange.com/questions/373511). Contact Apple for help with Apple ID account security - Apple Support. Fix Message App Problems, Why Is My FaceTime Not Working in iOS 12 or iOS 13 and, How To Fix Messages and iMessage Problems in iOS 11, FaceTime Not Working in iOS 11, How-To Fix, Sidecar not working in iPadOS and macOS? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Ask me if you need more information. I dont use any VPNs though. This information is then stored in the .plist file that holds all your logging information to Apples iMessages server. Where Is Apple Rolling Its HomePod Mini Out To Next? I called and the Apple customer service person found a spam block on my account. Taking Photo But iPhone Says Storage is Full? Qualify the column with the appropriate table name: mysql> SELECT t2.i FROM t INNER JOIN t AS t2; Modify the query to avoid the need for qualification: A forum where Apple customers help each other with their products. Please contact me if anything is amiss at Roel D.OT VandePaar A.T gmail.com To help troubleshoot the error message that appears for iMessage, we recommend to follow the steps outlined in this helpful article: If you can't sign in to your iMessage account or FaceTime on your Mac. There have been a couple of posts where people's device/computer was blocked. Disclaimer: All information is provided \"AS IS\" without warranty of any kind. So this can be fixed by disabling the iMessage settings and then enabling it using the steps mentioned below. Everything else works fine except iMessage and FaceTime. You are welcome. Seemingly, no easy answer was found :(, MacBook Air 13, There have been a couple of posts where people's device/computer was blocked. Quite a few people have managed to resolve out-of-whack iCloud issues by locally deleting the iCloud account files, rebooting, and trying again: i.e. only. Isolating an issue by using another user account, Apr 15, 2020 2:07 PM in response to Eric Root. Apple ID issues are always free to troubleshooteven without AppleCare, Check that your Macs Serial Number appears in About this Mac (under the Apple Icon Menu in the top left.) Go to the Apple menu and open System Preferences, then choose iCloud. Apr 14, 2020 5:08 PM in response to manisha64. Once you reboot your iPhone, return to your Mac and adjust your settings on iMessage to receive and send SMS. So if the date or time on your Mac is wrong, then the Apple Servers security system blocks out your Macs use of that Apple ID. ask a new question. Theres definitely no problem with my apple ID, so I guess there is something with my Macbook. Call Apple Support and ask them to check for any kind of block or spam block on your account. To start the conversation again, simply an unknown error occurred while signing into apple id, User profile for user: Googled heaps. Rosaliejam, User profile for user: Someone I know had this happen and I was able to sign in using my Apple ID. I have tried to reboot and reboot in safe mode. As posted above, go to System Preferences/Internet Accounts, selecting an iCloud account there, and signing in. Coincidentally, it appears that Photos also stopped syncing with iCloud. Select Login from the top-left sidebar and All Items from the lower-left sidebar. Apple disclaims any and all liability for the acts, manisha64, User profile for user: My M1 MacBook Air's iMessage stopped synching. Try logging into iMessage and FaceTime againhopefully, it works! iMessage activation error on Mac - An error occurred during activation. Your serial number is on the original packaging, I just reset my iPhone that used the same Apple ID and that was all I needed. Looks like no ones replied in a while. This will help ensure a reliable Wi-Fi connection for best performance on your Mac. xionghailun, User profile for user: An unknown error occurred when sign into iMessage with AppleID on MacBookPro. Eric Root, call "An unknown error occurred" while signing into Apple ID and I need to sign in but I can't. Method 1: Feign forwarding of multiple messages in order to unlock the stubborn messages. Error Occurred During Activation for iMessage or FaceTime on Mac. i can use my apple ID else where, I am using my apple ID for support community right now. If you're able to sign in, open the app and take these steps: Messages: Choose Messages > Settings (or Preferences), then click Sign Out. Go to Settings > General > Date & Time and make sure that your time zone is set correctly. To start the conversation again, simply 1-800-MY-APPLE, or, If you can't sign in to your iMessage account or FaceTime on your Mac, Recommended settings for Wi-Fi routers and access points, Sales and And if that doesn't work, you can try moving one or more of the: Step 1: Go to Settings and select Messages. Reproduction without explicit permission is prohibited, Check Any Third-Party Networking or Security, Open iMessage and FaceTime from the Applications Folder, Remove your iMessage and FaceTime keys in Macs Keychain, Delete your Macs Push Notification for iMessage and FaceTime, Look in your Macs main Library folder, not your user library, Check the last time your APSD file updated, Check if Apple Placed a Block on iMessages or FaceTime Servers, iOS 13 or iPadOS problems and how to fix them -, iMessage not working iOS 13 or iPadOS? Ok thanks Eric! 1-800-MY-APPLE, or, Messages - If you cant sign in to your iMessage account or FaceTime on your Mac, Contact Apple for help with Apple ID account security - Apple Support, Sales and there was already an existing account, but i didn't know how to sign in to it because it was signed in. This site contains user submitted content, comments and opinions and is for informational purposes any proposed solutions on the community forums. In spotlight search, type in FaceTime. You will need to contact Apple for that problem also. Tried many things including reloading BigSur, restoring the entire system from Time Machine backup. When the iMessage Servers block you, its almost always device-specificso you can still log into iMessage with different devices. To fix this, I tried: Clear NVRAM, with "option+command+P+R" Login with SafeMode and try to sign in Apple: "An unknown error occurred" when signing into iMessage account with Apple ID on macOSHelpful? Eric Root, call only. I accidentally called a phone number from spotlight and it 'unlocked' imessage, facetime so to speak. Apr 15, 2020 9:35 AM in response to Eric Root. Apr 16, 2020 3:04 PM in response to manisha64, Apr 15, 2020 5:45 PM in response to manisha64. 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