You can buy meeting, team collaboration, calling, and contact center services for all employees, or simply purchase what you need today and grow at your own pace. Date first available 9/25/2020 Products Features Product Type: Software Licensing License Type: On-premise License License Quantity: 1 Named User Installation Type: Hosted - SaaS Show more Have questions? If you need help finding a Partner in your area, use the Partner Locator here. WxCCE Core Build Additional Core- 4 Year Term. Cisco Unified Contact Center Management Portal (CCDM), Advanced outbound (outbound option for progressive dialing)16, Infrastructure as a Service (IaaS) add-on, virtual CPU, virtual memory, and Solid State Disk Drive (SDD) memory16, On-premises licensing and software delivery. Cisco Collaboration Enterprise Agreements - Understanding Flex Plans Save money on your Cisco Licensing & SMARTnet solutions@tesrex.com 01923 77 66 44 London, UK Home Solutions & Services SECURITY Web Application Penetration Test Uncover remediation actions Cisco ISE Upgrade Save time and prevent disruption Firewall Upgrade Provide meetings, calling, and team collaboration services to individuals, teams, or departments. These promotions are open to Cisco Registered partners. "We are joined at the hip with mall development, which changes every year from region to region. endobj Note: Workforce Optimization services will be billed for all the Webex Contact Center Named Agents. Part-time IT Sales, IT Sales Representative, Sales Manager. Sunnyvale, CA USA. Cisco Community Technology and Support Collaboration Collaboration Knowledge Base FLEX 3 Onpremises CUCM - quick overview (for customers and partners) Options 43934 50 19 FLEX 3 Onpremises CUCM - quick overview (for customers and partners) azoupas Cisco Employee Options 10-08-2020 02:16 PM - edited 10-29-2020 12:22 AM Dear all, Hardware RMA service for failed parts is not included. Standard Agent functionality includes browser-based agent desktop, inbound and outbound voice, call recording (Webex Contact Center only), touch-tone IVR, web and voice callbacks, and standard Customer Relationship Management (CRM) connectors. With Flex, Cisco is making it easier and more affordable than ever to seamlessly transition to the cloud with the market leading Webex collaboration suite. Setup Assist is offered in four different packages X-Small, Small, Medium, and Large based on the number of agents required to onboard and activate. Instructions will be included on how to register the PAKs and install the license.bin file. The intended audience for this ordering guide is Cisco sales teams and partners who have been approved to sell the From Home Offer This offer is transacted as four separate bundles in Cisco Commerce Workspace (CCW). Become a Cisco partner Already a partner? . The 802.3af/IEEE Power over Ethernet (PoE) functionality. On a monthly basis, Cisco will bill your reseller for excess usage for the agents used in excess of the number of committed agents on the order. Under Solution Support you are entitled to Basic Support features; 24x7 phone support with 30-minute response time; dedicated support team; multivendor support coordination; and Webex Contact Center MACD (limited) guidance and support. Jabber for android provides a.Download and install the Jabber client . With the Collaboration Flex Plan - Active User, you can purchase subscriptions for a minimum of 40 Active Users or 15% or more of your users. For cloud deployment models, the overage feature is included with the product, and overage SKUs will automatically be added. Contact Center User is a user who logs into the contact center system as part of the job duties performed on the customers behalf. Available platforms for Cloud Cisco Collaboration Flex Plan Contact Center: Webex Contact Center. PCCE delivers a connected digital experience, enabling you to provide contextual, continuous, and capability-rich journeys for your customers, across time and channels in an enterprise-class contact center in a prepackaged deployment model. Flex plan program can be used for cloud and on-premises licensing orders. For more information about Cisco Capital financing, visit: www.ciscocapital.com/. Cisco Community Technology and Support Collaboration Collaboration Knowledge Base Flex Plan Active User Meetings - enterprise-wide agreement, pay as you grow Options 11287 30 5 Flex Plan Active User Meetings - enterprise-wide agreement, pay as you grow azoupas Cisco Employee Options 07-01-2018 02:52 PM - edited 04-04-2019 01:49 AM Hi team, This subscription offers a Concurrent Agent buying model with Standard and Premium agent types for its product. Tables 3 and 4 illustrate the Concurrent Agent types and what each offers. https://www.cisco.com/c/en/us/products/collateral/unified-communications/cisco-collaboration-flex-plan/datasheet-c78-744220.html An Unexpected Error has occurred. With Cisco Collaboration Flex Plan, budgeting can be much more predictable because of the user-based opex . Test gives you the idea of how the business logic similar questions will be asked in the exam, not the same .. "/> xYUG\ Model Description Price; 1: WCCE-CORE-B5= WxCCE Core Build- 5 Year Term . Home Solution bundles and included devices: When coupled with Hybrid Work Software Suite, the From Home Offer extends the office experience to the home through enterprise-quality wireless, video, and collaboration. Available deployment models and platforms for Cisco Collaboration Flex Plan Contact Center, (for Webex by Cisco Contact Center) Inbound Voice, Interactive Voice Response (IVR) Port, preview outbound, chat and email (agent assisted), Webex Connect, Short Message Service (SMS), WhatsApp, Facebook Messenger, supervisor features, (for Webex Contact Center Enterprise) Inbound Voice, IVR Port, preview outbound, Webex Connect, predictive and progressive dialer, supervisor features, Contact Center Enterprise (Unified/Packaged), Inbound Voice, IVR port, preview outbound, Webex Connect (self-service channels), chat and email (agent assisted), predictive and progressive dialer, supervisor features, Inbound Voice, IVR port, basic outbound, chat and email (agent assisted), predictive and progressive dialer, supervisor features. Available buying models on the Cisco Collaboration Flex 3.0 Contact Center. Under the cloud deployment, you are allowed a maximum number of users capable of being provisioned. Flexible. Instructions for creating a Smart Account can be found here. Check Cisco Price - Cisco Global Price List Tool. Collaboration Flex Plan - SVS-SPK-SUPT-BAS Options 6459 15 4 Collaboration Flex Plan - SVS-SPK-SUPT-BAS AdrianKumar96345 Beginner Options 09-22-2020 06:25 PM Hi Guys Please can anyone highlight what's really included under the SVS-SPK-SUPT-BAS for Collaboration Flex Plan Basic Support for Named Users - Calling and Named Users - Meetings. Full details and content are available on SalesConnect at The Collaboration Flex Plan is available in three buying models: cs.co/flexplan. Routing, Switching and Voice. Read on 1 / 3 Contacts Help Terms & Conditions Privacy Statement Cookie Policy Trademarks Collaboration Flex Plan containing 3 chapters. Hi I need to better understand few things about Cisco collaboration new licensing model 1. The Cisco Hybrid Work Offer is comprised of three models (Office, Software Foundation, Home). Chapter 1 of 3. Cisco Router, Switch, Firewall, Wireless AP, IP Phone Price List Rechercher sous GPL Recherche en masse. 5 Helpful Share Reply Vaijanath Sonvane VIP Advocate Options 2. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. For each Cisco Collaboration Flex 3.0 Contact Center agent, you will designate one of three deployment models: hosted in Ciscos cloud infrastructure; deployed on the subscribers own premises; or hosted by a Cisco partner. Cisco Capital can help remove or reduce the barriers preventing organizations from obtaining the technology you need. Team Lead / Senior Partner Account Manager. Hardware RMA and technical support for hardware-related faults are not included with a subscription purchase. Netherlands. About Cisco Training 9800 Wlc. The Cisco industrial din-rail power supplies offer a variety of rugged, reliable, and compact AC and DC power supply options to power Cisco 's industrial Ethernet switches, industrial routers (including industrial gateways), and industrial computing products. br] has joined #ubuntu === marcin_ant [[email protected].Please advise. Organization Set up your org, users, apps, and devices. Step 1. Cloud Services offered in the plan include the - following: Webex Meetings; Webex Calling; Pricing presented in the Cisco Commerce Workspace (CCW) configuration is final. Alshaali also informed that UAE is building strategic food reserves to store Indian food exports & supplies to UAE. Reference links to information about key environmental sustainability topics (mentioned in the Environment Sustainability section of the CSR Report) are provided in the following table: Information on product material content laws and regulations, Information on electronic waste laws and regulations, including products, batteries, and packaging. Responsibility for a subset of Cisco NL's top Partners (Gold/Premier) with the team. This is Cisco's authorized, self-paced, foundation learning tool for the new Implementing Cisco Collaboration Applications (CAPPS 300-085) exam, required for Cisco CCNP Collaboration certification. Information about Ciscos environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the Environment Sustainability section of Ciscos Corporate Social Responsibility (CSR) Report. From the customer view in https://admin.webex.com, click . View with Adobe Reader on a variety of devices. or there is a similar license as on CUCM and CUC 11.x . Cisco Software Support is designed to help resolve any problems, while promoting success and adoption. Les solutions de tableau blanc Lifesize Kaptivo sont conues pour amliorer la collaboration en . Any replacement unit will ship within five business days of receiving defective units as stock allows. Here we focus only on cloud meeting options. It brings together all the advanced collaboration skills professionals need to design, deploy, configure, and troubleshoot Cisco Collaboration and Unified Communications applications, devices, and. Additional Device Settings enhancements for Webex Calling MPP phones Named Agent means a unique Contact Center User that logs in on any given month to use the Collaboration Flex Plan Contact Center software or services. Marshall Furniture has partnered with Cisco to offer a series of boardroom tables designed to pair with the Webex Room Panorama Solutions. Available agent types on the Cisco Collaboration Flex Plan Contact Center, Cloud (Webex Contact Center and Webex Contact Center Enterprise), Table 4. For more details, see Configure Your Cisco Voice Gateway VG420/VG400 ATA in Control Hub . Standard pricing is applicable specifically to listed products. Whether through flexible repayments to match expenditure to benefit and help mitigate cash flow issues, or an operating lease to help negate capital expenditure, we can give customers the financing solution that works best for you. If I need only on prem CUCM, Is flex plan could be permanent or it must be subscription ? In more than 100 countries, our flexible payment solutions can help you acquire hardware, software, services, and complementary third-party equipment in easy, predictable payments. The course, Implementing Cisco Collaboration Applications, helps candidates to prepare for this exam. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Using this guide and the supporting materials, you will understand: Bundles and devices included in the From Home Offer, Device features and support services. Webex CCE delivers the advanced capabilities of Cisco Unified Contact Center Enterprise and Cisco Unified Customer Voice Portal with all the benefits of cloud computing in a Cisco owned and managed Data Center. Flexible. Cisco's Collaboration flex licensing plans aim to simplify licensing. Menu Home; About Us. On-premises licenses are available via electronic delivery. The From Home Offer provides tailored home kits for different employee profiles and extends enterprise-quality wireless, video, and collaboration experience at the office to employees homes. Cisco Collaboration Flex Plan Contact Center is a single subscription that gives you access to Cisco Contact Center products and services with the flexibility to migrate from one deployment model to another. When usage of Meetings increases, the active user subscription quantity increases with an annual true forward. Overage SKUs are now same price and discount as committed SKUs. For Collaboration Hardware, the Webex Device Cloud Promotion and Advantaged Pricing should be selected. Cisco offers technical support services covering the areas of problem resolution, customer success and adoption, and designated support management in three service tiers: Basic, Enhanced and Premium. baltimore police activity today; types of seed dispersal; Newsletters; the clique alicia; minwax polycrylic dry time; newtown police officers; iphone camera hacked email Webex XM Program Rollout Fee 1 Year- Basic. Cisco Collaboration Flex Plan 3.0 (A-FLEX-3) 7188928 Contact us Due in 56 days Add Customer ratings & reviews Related products Cisco LIC Time Shift TV Manager Recur Quarterly pSub (L-VCS-TSTVM-RQ) Starting at $0.03+GST Due in 4 days Cisco LIC Remote Personal Planner Recur Quarterly pSub (L-VCS-PPS-RQ) Starting at $0.03+GST Due in 4 days (Cisco Touch 10, Crestron Flex/AirMedia/Mercury, Lifesize Share, Zoom Rooms) . The user-basedOpEx model makes budgeting predictable. Cisco offers technical support services covering the areas of problem resolution, customer success and adoption, and designated support management in three service tiers: Basic, Solution Support, and Premium. Software Support Services (SWSS) is included with every Cisco Collaboration Flex Plan. Cisco Unified Communications Manager Cisco Hosted Collaboration Solutions: cloud, on-premises, and hosted calling, plus, enterprise-grade cloud PBX, now available Cisco Contact Center solutions now available! More information on Webex Contact Center is available on the Webex Contact Center page. Software updates, Knowledge Base, and advance hardware replacement, Cisco Technical Assistance Center (TAC) for incident remediation, Monthly business consultation from experts, Assistance and guidance for lifecycle enablement, Designated Cisco technical experts as trusted advisors, Escalation management for Severity 1 and 2. I must order CUWL ? Connect with our partner ecosystem. English; Espaol; Franais; Catgories . endobj PART: A-FLEX-EAPL1-AUM Product Features Product Type: Software Licensing License Pricing: Volume License Type: On-premise License License Quantity: 1 License Share This Product Copy Link Email LinkedIn Prepared Setup documents (BR100) for Accounts payables & Accounts Receivable. Learn more about how Cisco is using Inclusive Language. We can help you reduce the total cost of ownership, conserve capital, and accelerate growth. Cisco has enabled True Forward (TF) automation for Collaboration Flex Plan 3.0 Enterprise Agreements, eliminating manual touches for the annual TF process. This level includes adoption services. Cisco Collaboration Flex Plan is evolving to accelerate and incentivize the move to Flex, simplify quoting and ordering, and provide sellers a competitive offer with aggressive pricing. Well, I believe, $1400 is a fair price for our little secret. This practice test covers all the topics . &0 ThvH74T]zF&6(6p5]f@jZ3m9W4(d.UQP? Webex Setup Assist Key Features Included in All Packages, Webex Setup Assist key features included in all packages, Webex CC setup and config, post-call survey, Standard CRM integration (Out-Of-band [OOB] functionalities), Basic agent/supervisor, reporting training. To place an order, contact your local Cisco Certified Partner (Partner) or Cisco Sales agent. Predefined home bundles (Entry, Standard, Professional, Premium) support a variety of employee roles with office-in-a-box capability. The on-premises software and license Product Authorization Keys (PAKs) are available through the links provided in the eDelivery email that will be sent to the email address(es) provided on the order. Obtenez des informations sur les prix et les plans d'abonnement pour l'une de nos solutions cloud scurises de centre d'appels ou de salle de runion. The committed agent quantity will be used to determine your excess agent usage for each month. Ensure end-to-end visibility into your application portfolio, so you can spot and fix issues. Use the plan to mix and match between cloud and on-premises services. "We are South-skewed in terms of screen expansion this year because a lot of malls have come up in the South," he said. Administrators also require Premium Agent entitlements regardless of platform. us]1? Contact your reseller if your capacity needs to be increased. Table 10. <>>>/Annots 8 0 R/CropBox[0.0 0.0 612.0 792.0]/Parent 9 0 R/StructParents 1/Rotate 0/MediaBox[0.0 0.0 612.0 792.0]>> $=#eiO&ZS)1l|gEW . @_,dhZ12!/I/\b5"x\}IRUO5Hnw". You have the flexibility to transition agent(s) among on-premises and cloud deployments and choose the platform that best fits your needs. We provide recommended solutions for all types of home-office workers. "##\AJe%:h,!n?I=]9KKUFQ'ooOIj+AdM@%ZCT>e\hCqeyr?^0m]xusw:efdQ\L'[$q8oTPeLyyZM#T)Y%`5gm_3 1$ZX 4LwK67Ou4\M]l_( JAg H,W You'll make the payment via Bitcoin to the below address (if you don't know this, search "how to buy bitcoin" in Google)." At this point, the email provides the user with the means to deposit a ransom of $1400 worth of Bitcoin. Additional Cisco Collaboration Flex 3.0 Contact Center agent type considerations, Agent Type Capabilities and Considerations. In the event a customer RMA request is approved, Cisco Meraki will email an RMA number and a return shipping label free of charge. S8@bJs6W?6yy1^93oY ?a{Xx,[V]-Ct>Qtab|\ewzr,rIfvmK David Finnegan: Flex is a single subscription that combines on-premises or cloud-based collaboration services into a single license. Test about 350801 implementing cisco collaboration core technologies practice test . <>stream Webex XM Program Rollout Fee 3Year- Basic. Another step for Cisco Partners, moving in this direction, is the ability to combine and bundle their Flex Plan offers with other offers. Cisco Collaboration Flex Plan Contact Center is available in two agent types that can be combined under the Concurrent Agent buying model. Add subscriptions; Add users; Assign licenses; Assign administrators Webex XM Program Rollout Fee 4 Year- Basic. This ordering guide is designed to help Cisco account teams and qualified Cisco partners quote and order Cisco Hybrid Work Offers: Hybrid Work from Home Offer (From Home Offer). Webex XM Program Rollout Fee 3 Year- Standard. Customers owned licenses can be an Enterprise Agreement, Flex Premise CUCM, or Perpetual CUCM licenses. If no defect is found, the RMA request will be rejected and the customer will be notified. Table 3. What are Cisco's Hot Products? Cisco Collaboration Flex Plan . Webex Setup Assist also facilitates knowledge transfer sessions, multiple cutover events depending on size, post go-live support, and chat and email configuration for medium and large customers. With the Flex Plan, one agreement includes software, upgrades, and support. Your Partner or Cisco Sales agent can also assist with any modifications to your subscription after your initial order is placed. To achieve the best price, partner will need to utilize Cisco promotion discounts. Integration with Webex Teams for advanced collaboration Optional Cisco multiplatform (MPP) IP phones, headsets and video devices Option to add Webex Meetings Simplified packaged pricing Investment protection through Cisco Collaboration Flex Plan purchasing Global availability expanding throughout 2019 to more than 35 countries and 7 languages Premium Agent includes all Standard Agent features and adds omnichannel communication such as chat and email, multi-channel reporting and analytics, and supervisor monitoring and barge-in for all types of agents. Choose the level that best fits your needs. You may have both Standard and Premium Agent types. Webex Setup Assist for Webex Contact Center is mandatory for Non-Webex Contact Center certified partners. <>stream Available platforms for on-premises Cisco Collaboration Flex Plan Contact Center: Packaged Contact Center Enterprise, Packaged Contact Center Enterprise (PCCE). You should be familiar with the CCW ordering platform. Are you a Cisco partner? . A usage-based subscription for Meetings. Upon reasonable request from Cisco, you will assist and make information available to Cisco to facilitate verification of the number of software as a service (SaaS) or software licenses that you have installed, accessed, deployed, or activated. Cisco Collaboration Flex Plan for Public Sector gives you access to Cisco's collaboration products, allowing you to choose different buying models and deployment models in a single subscription, depending on your buying needs, but you cannot purchase Meetings and FedRAMP meetings in the same subscription. Note2: From all the Webex cloud meeting options, most common is Webex Meetings and again we will concentrate on this on this post. Overage SKUs are now same price and discount as committed SKUs. With the Flex Plan, you can choose the right subscription based on your business size and needs. Cisco Capital also helps your customers achieve financial goals such as optimizing investment dollars, turning CapEx into OpEx, and managing cash flow. Unlock Best Pricing with In-stock, Ready-to-Ship Products View Now ; . Cisco Capital operates in more than 100 countries, so regardless of location, customers and partners have access to a trusted means to secure Cisco products and services. ), Cloud . Webex Setup Assist for Webex Contract Center includes robust implementation scope to ensure customers are fully prepared to execute on their business, Agent activation, Agent/Supervisor training, out-of-the-box reporting/visualization, standard CRM integrations, and script flows. 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